What is Customer Due Diligence (CDD)?

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Customer Due Diligence refers to the process of checking documents in order to conform the identity of an individual or company.  CDD was defined for the first time in AML directive 4 which came into force in 2017.  CDD is the simplest of the identity validation process and is normally limited to customers opening accounts face to face where the risks of money laundering a very low.

For customers not present for a face to face account opening but where they are considered a low risk, additional documentations should be requested.  This is known as enhanced CDD.

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